Users can interact with drivers via an internal chat system, which is also available to other web users.
 

Key Features

Default Messages for Drivers: Set up default messages for the drivers so that they can send messages with a click.

Dispatcher Communication with Drivers: For all dispatches, there is a pre-defined group with each driver named "Driver name - All Dispatchers." 

Any dispatcher can reply to the driver and add any other role's user.

Driver communication with Dispatchers on base: On the mobile app, drivers only have one group named "Dispatch to Base" from which they can send messages that will be notified to all dispatchers.

1:1 Chat: Web users can chat with each other internally.

Group chat with web users: You can create a group chat with multiple users.