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Driver Notification and Trip Status

Written by Jenn Southan

Updated at July 27th, 2024

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Table of Contents

Route Creation Rules for Route Creation Re-arrange Itinerary

The assigned driver will receive a notification via the Tobi Driver app indicating they have been assigned a new trip.

This notification does not require immediate action; it serves as an alert for the driver.

When the driver selects "Start Run" in the driver app, the trip card in the Runs pane will reflect the updated status in real-time.

Once the run is complete, the trip will be marked as "Complete" with corresponding time stamps.


Route Creation

A route consists of multiple trips for the same service date.
 

How to create a route:

  • To create a route, users must select the trip cards using Ctrl+Click (Windows) or Cmd+Click (Mac).
     
  • Similarly, the user will use Ctrl/Cmd+Click to deselect the card.
     


Rules for Route Creation


You cannot include the below type of trips to a route:

  • Driver wait trips
     
  • Will calls
     
  • Completed/assigned/waiting status trips.
     
  • Trips from different fleets unless you have subcontracting enabled for the account.

 

Re-arrange Itinerary


You can re-arrange the itinerary by dragging the trip nodes up and down.
 

journey alert

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