Booking Portal Usability, Search & Data Consistency Enhancements

This release focuses on improving the Booking Portal experience by making searches faster, lists easier to navigate, data more consistent, and access more secure. Users can expect smoother browsing of clients, trips, and bookings, clearer system behavior, and a simpler, more focused user interface.

Key Highlights

• Faster and more reliable client and trip searches
• Improved pagination and list handling across the Booking Portal
• Clearer and more controlled user access and permissions
• Simplified Trips screen with fewer distractions
• Consistent and predictable data refresh behavior

Improved Client List with Filters and Pagination

We enhanced how client lists are loaded and displayed on the Booking Portal to make it easier to find and browse clients, even when the list is large.

What’s New?

• Clients can now be filtered using common criteria such as name, status, or registration details.
• Client lists load in pages, making navigation faster and smoother.
• The existing order of clients is preserved, so the list behaves as users expect.
• Pagination controls (next, previous, and specific pages) work consistently.

Value Delivered:

• Faster access to the right client information.
• Easier navigation through large client lists.
• A more predictable and user-friendly browsing experience.

Client Suggestions by Name or Phone Number

We improved client lookup while creating or managing bookings by making suggestions more responsive and accurate.

What’s New?

• Client suggestions appear as users type a name or phone number.
• Suggestions follow the same logic and order users are already familiar with.
• Results remain fast and relevant, even with a large number of clients.

Value Delivered:

• Quicker client selection.
• Less typing and fewer errors.
• A smoother booking workflow.

Trip Purpose List Available on the Booking Portal

We added support for retrieving and displaying available trip purposes on the Booking Portal.

What’s New?

• The system now provides a clear list of available trip purposes.
• Each trip purpose includes a name for easy understanding.
• The portal handles empty or unavailable data gracefully.

Value Delivered:

• Clear and consistent trip purpose selection.
• Improved accuracy when creating or managing trips.
• Better alignment with backend configurations.

Cancellation Reasons Available on the Portal

The Booking Portal now displays cancellation reasons directly, improving transparency during trip cancellations.

What’s New?

• Cancellation reasons load automatically when needed.
• Each reason is clearly described.
• The system shows a proper empty state if no reasons are available.
• Clear error messaging is shown if data cannot be loaded.

Value Delivered:

• Clearer cancellation workflows.
• Better communication and record-keeping.
• Reduced confusion during cancellation actions.

Stronger User Access and Session Handling

We introduced a structured user context for the Booking Portal to ensure secure and consistent access throughout a user’s session.

What’s New?

• User identity and permissions are established immediately after login.
• Access to booking actions is controlled based on user role.
• Unauthorized actions are automatically restricted.
• User access is fully cleared on logout or session expiry.

Value Delivered:

• Improved data security.
• Clear separation of authorized and unauthorized actions.
• Reliable access control without impacting performance.

Trip Search Suggestions While Typing

We enhanced trip search behavior to make finding trips faster and more intuitive.

What’s New?

• Trip suggestions appear as users type in the search field.
• Suggestions match existing behavior and relevance.
• Results load quickly and follow the expected order.

Value Delivered:

• Faster trip discovery.
• Reduced search effort.
• A more responsive search experience.

Booking List Now Served from the New Service

We migrated the Booking List to a new backend service while preserving all existing behavior.

What’s New?

• Booking lists now load from a centralized and scalable service.
• All existing filters, sorting, and pagination continue to work as before.
• The response format remains unchanged, ensuring seamless compatibility.

Value Delivered:

• More reliable and scalable booking data retrieval.
• No disruption to existing workflows.
• Improved long-term stability and consistency.

Simplified Trips Screen on the Facility Portal

We streamlined the Trips screen to reduce clutter and focus on essential actions.

What’s New?

• A Refresh button has been added to manually reload trip data.
• Unused actions such as Add/Edit Booking and Add/Edit Client are hidden.
• Invoice and Feedback tabs are no longer shown.
• Hidden actions are fully inaccessible from the UI.

Value Delivered:

• Cleaner and more focused user interface.
• Reduced confusion and accidental actions.
• Better usability for read-focused workflows.

Real-Time Updates Disabled on the Booking Portal

To support the new data architecture, real-time updates have been disabled on the Booking Portal.

What’s New?

• The portal no longer receives live update events.
• Booking data is refreshed only through standard API calls.
• System behavior remains stable without unexpected data changes.

Value Delivered:

• Improved data consistency.
• Clear and predictable refresh behavior.
• Reduced risk of misleading or partial updates.