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Operations Overview

Written by Jenn Southan

Updated at July 27th, 2024

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Table of Contents

Trips & Routes Pane Runs Pane Driver Pane Live GPS Map Map Settings

The Operations page provides a user-friendly and efficient interface for creating manual trips, assigning trips to drivers, and monitoring trip progress in real time. 

With trip cards, live data updates, driver statuses, and the Live GPS Map, users have the tools to ensure smooth and effective NEMT operations. 

This section provides an overview of the key components and functionalities available on the Operations page.
 

Trips & Routes Pane

The Trips & Routes pane displays unassigned trips for the selected day. 

It provides an organized view of trip cards that contain specific trip details, such as seating needs, estimated trip duration, and more.

Users can easily review and manage unassigned trips, assign them to drivers, and optimize routes for efficient transportation.
 

Runs Pane

The Runs pane showcases trip cards of assigned trips. 

Once a trip is assigned to a driver, its trip card appears in this pane.

Live data is displayed on the trip cards, providing real-time updates on trip progress.

Time stamps indicate when the driver has arrived at the pickup location, onboarded the passenger, arrived at the drop-off location, and offboarded the passenger.

 

Driver Pane

The Driver pane provides a comprehensive view of all scheduled drivers for the selected day.

Each driver's status is clearly indicated, showing whether they are available, arrived, busy, or about to clear soon. 

This gives users an instant overview of driver availability and workload distribution.
 


Live GPS Map

The operations page also includes a Live GPS Map feature, which visually represents drivers' real-time locations.

Driver icons on the map are color-coded to represent their status, enabling users to quickly identify each driver's current status.

The Live GPS Map enhances overall fleet management and enables users to make informed decisions based on driver location and availability.

 

Map Settings

The user configures map settings where you can choose to see the related driver and specific paths.

Click on the “Settings” icon on the map to view the available options.
 

work overview function summary

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