Run Completion Reliability Improvement

This release focuses on improving the reliability of run completion in Operations. We resolved an issue where certain runs could remain stuck in an Ongoing state even after they were completed, requiring dispatchers to manually search for and close them.

Key Highlights

• Runs now reliably move to Completed status
• Reduced need for manual intervention by dispatchers
• Improved accuracy of run status tracking

Fix Deployed: Runs Remaining in Ongoing Status After Completion

We fixed an issue that could prevent a run from being marked as Completed due to an unexpected system error during the completion process.

What Was Happening?

• In some cases, completing a run would trigger an error.
• As a result, the run would remain in Ongoing status.
• Dispatchers had to manually locate and close these runs each day.

What’s Improved?

• Runs now complete successfully without errors.
• The system correctly updates the run status to Completed.
• No manual follow-up is required to close affected runs.

Value Delivered:

• Accurate run statuses without extra effort.
• Time savings for dispatch and operations teams.
• Improved trust in daily operational reporting.