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Akshun

Akshun Kalra

akshun.kalra@taazaa.com

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Akshun articles

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  • What's New

What's New - TOBI v4.78.5 - September 10, 2025

Published September 15th, 2025 by Akshun Kalra

Hey everyone! We released Version 4.78.5 on Wednesday, September 10, 2025.    UI Performance Enhancements, Recurring Run Itinerary updates, ETA Enhancements, Standing Order Permanent Cancellation Fix and additional logging This release improves booking consistency, recurring run updates, and cancellation reliability, while delivering faster Dispatch

1202 Views 1 min

What's New - TOBI v4.39.3 - Sept 17, 2024

Published September 13th, 2024 by Akshun Kalra

Hey, everyone!  We've released Version 4.39.3 on Tuesday, September 17, 2024. This release includes some significant updates that you will find below. As always, thanks for your feedback. We are always looking for new ways to improve your experience! Features: No-Show Trip Attestation Submissions with Driver and Vehicle Information for MAS Users can

503 Views 1 min

What's New - TOBI Ride Tracker App v1.0.0 - July 21, 2025

Published July 19th, 2025 by Akshun Kalra

Hey everyone! We've released new TOBI Ride Tracker App Version 1.0.0 on Monday, July 21, 2025. TOBI Ride Tracker App We’re excited to introduce the first release of the TOBI Ride Tracker App Version 1.0.0 , designed to support parents / caregivers with real-time, intuitive tools to manage transportation for the individuals they care for. Here's what

1059 Views 1 min

What's New - Driver App v6.1.0 - Jun 17, 2025

Published June 12th, 2025 by Akshun Kalra

Hey, everyone!  We've released Driver App Version 6.1.0 on Tuesday, Jun 17, 2025.  Fairmatic Integration We’re excited to announce that Fairmatic integration is now live in the TOBI Driver App This new integration brings Fairmatic's advanced telematics and driver safety platform directly into your TOBI ecosystem. Fairmatic provide real-time insights

646 Views 1 min

What's New - TOBI v4.66.0 - June 09, 2025

Published June 9th, 2025 by Akshun Kalra

Hey everyone! We released Version 4.66.0 on  Monday, June 09, 2025.   Key Enhancements: Authorization Number Mapping per Leg via CSV Upload The "Authorization Number" field now appears in the Trip section during CSV mapping. Users can map this field to a CSV column during import. Upon saving, the mapping is successfully retained.   Bug Fixes: Issue:

891 Views 1 min

What's New - TOBI v4.80.0 - September 12, 2025

Published September 16th, 2025 by Akshun Kalra

Hey everyone! We released Version 4.80.0 on Friday, September 12, 2025.    Enhanced Notifications, Reliable Trip Revival & Dispatcher Controls This release strengthens dispatcher visibility and control with real-time alerts for caregiver cancellations, driver login failures, and trip status changes. It also fixes gaps in the trip revival flow, a

1207 Views 1 min

What's New - TOBI v4.84.0 - September 26, 2025

Published September 29th, 2025 by Akshun Kalra

Hey everyone! We released Version 4.84.0 on Friday, September 26, 2025.    Smarter Route & Trip Management This release introduces major improvements to trip reordering, fare handling, and trip assignments. Dispatchers now have more control and flexibility when managing recurring routes, with added protection for manual fare updates and more acc

1235 Views 1 min

What's New - TOBI v4.40.1 - October 8, 2024

Published October 8th, 2024 by Akshun Kalra

Hey everyone!  We released Version 4.40.1 on Tuesday, Oct. 8, 2024. This release includes some significant updates, which you can find below. Thanks, as always, for your feedback. We're always looking for new ways to improve your experience!   MAS GPS Compliance Enhancements  Attestation Submission  The system has been updated to ensure that attesta

430 Views 1 min

What's New - TOBI v4.83.0 - September 23, 2025

Published September 24th, 2025 by Akshun Kalra

Hey everyone! We released Version 4.83.0 on Tuesday, September 23, 2025.    Operational Efficiency & Caregiver Experience Enhancements This release delivers significant improvements across dispatch, caregiver, billing, and system operations. Key updates strengthen performance, fix critical bugs, enhance real-time visibility, and introduce new ca

1211 Views 1 min

What's New - Driver App v6.5.0 - September 23, 2025

Published September 29th, 2025 by Akshun Kalra

Hey, everyone!  We've released Driver App Version 6.5.0 on Tuesday, September 23, 2025.   Driver App Experience & Route Management Improvements  This release brings multiple updates to the Driver App and dispatcher workflows, focusing on route updates, notifications, earnings visibility, and chat features. Drivers will now have more clarity when

646 Views 1 min

What's New - TOBI v4.53.0 - Apr 03, 2025

Published April 4th, 2025 by Akshun Kalra

Hey everyone! We released Version 4.53.0 on Thursday, April 03, 2025, which includes bug fixes Bug Fixes: Driver Shift report: Resolved an issue where incorrect addresses were displayed for Actual EWT start location. The system now correctly displays the accurate address information. Close Run: Resolved an issue where upon close run, added trip time

806 Views 1 min

What's New - TOBI v4.82.0 - September 18, 2025

Published September 24th, 2025 by Akshun Kalra

Hey everyone! We released Version 4.82.0 on Thursday, September 18, 2025.    Enhanced Booking Validations This release introduces stronger safeguards for recurring bookings, preventing invalid trip creation on excluded days. Key Highlights   Smarter Validation for Recurring Bookings:   When creating recurring bookings or Standing Orders, the system

1224 Views 1 min

What's New - TOBI v4.68.0 - July 01, 2025

Published June 30th, 2025 by Akshun Kalra

Hey everyone! We released Version 4.68.0 on Tuesday, July 01, 2025.   Introducing Caregiver App “TOBI Ride Tracker” Empowering caregivers with real-time ride tracking, notifications, secure communication, and ride control features   We’re excited to introduce the Caregiver App - “TOBI Ride Tracker” a dedicated mobile application for caregivers manag

1016 Views 3 min

What's New - TOBI v4.44.0 - Nov 26, 2024

Published November 26th, 2024 by Akshun Kalra

Hey everyone!  We released Version 4.44.0 on Tuesday, Nov 26, 2024. This release includes some significant updates, which you can find below. Thanks, as always, for your feedback. We're always looking for new ways to improve your experience! Configurable Free Wait Time for Billing: We’ve enhanced the fare calculation to support tenant-specific free

752 Views 2 min

What's New - TOBI v4.43.0 - Nov 21, 2024

Published November 21st, 2024 by Akshun Kalra

Hey everyone!  We released Version 4.43.0 on Thursday, Nov 21, 2024. This release includes some significant updates, which you can find below. Thanks, as always, for your feedback. We're always looking for new ways to improve your experience! Authorization Number per Leg or Entire Booking: We’ve added a new account-level setting that gives you flexi

694 Views 2 min

What's New - TOBI v4.70.0 - July 15, 2025

Published July 14th, 2025 by Akshun Kalra

Hey everyone! We released Version 4.70.0 on Tuesday, July 15, 2025.    Caregiver App “TOBI Ride Tracker” Enhancements Empowering caregivers with real-time ride tracking, notifications, secure communication, and ride control features This release brings meaningful updates that improve user experience, accuracy in trip data representation, real-time c

1052 Views 2 min

What's New - Driver App v5.2.10 - Dec 17 2024

Published December 17th, 2024 by Akshun Kalra

Hey, everyone!  We've released Driver App Version 5.2.10 on Tuesday, Dec 17, 2024. This release includes some significant updates that you will find below. As always, thanks for your feedback. We are always looking for new ways to improve your experience! 2MA Indicator is now displayed on the Driver App : We have enhanced the driver experience by ad

420 Views 1 min

What's New - TOBI v4.44.1 - Dec 03, 2024

Published December 3rd, 2024 by Akshun Kalra

Hey everyone!  We released Version 4.44.1 on Tuesday, Dec 03, 2024. This release includes some significant updates, which you can find below. Thanks, as always, for your feedback. We're always looking for new ways to improve your experience! MAS Integration Enhancements:   #1- Driver Activation Status Sync with MAS: Drivers marked as "Active" or "In

717 Views 1 min

What's New - TOBI v4.81.0 - September 15, 2025

Published September 16th, 2025 by Akshun Kalra

Hey everyone! We released Version 4.81.0 on Monday, September 15, 2025.    Cancellation Charge Enhancements & Pricing Fixes This release strengthens cancellation charge accuracy and pricing reliability. Dispatchers now see cancellation charges based on expression-based rules in the cancellation popup, while fixes ensure price rule fields display

1214 Views 1 min

What's New - TOBI v4.79.0 - September 10, 2025

Published September 15th, 2025 by Akshun Kalra

Hey everyone! We released Version 4.79.0 on Wednesday, September 10, 2025.    New Notifications UI, Billing Enhancements & Booking Accuracy Fixes This release fixes critical booking issues, including incorrect address overrides and PU/DO date shifts. It also introduces a new notification section UI on the Booking Portal and adds an optional Bill

1200 Views 1 min

What's New - TOBI v4.46.2 - Jan 09, 2025

Published January 9th, 2025 by Akshun Kalra

Hey everyone!  We released Version 4.46.2 on Thursday, Jan 09, 2025. This release includes some critical bug fixes. Thanks, as always, for your feedback. We're always looking for new ways to improve your experience! Bug Fixes: Resolved an issue where drivers were unable to log in to the driver app due to a signature failure. Resolved an issue where

775 Views 1 min

What's New - TOBI v4.67.0 - June 19, 2025

Published June 19th, 2025 by Akshun Kalra

Hey everyone! We released Version 4.67.0 on  Thursday, June 19, 2025.   Key Enhancements: Add Caregivers to Client Profiles for Ride Tracking We’re excited to introduce a major enhancement that enables caregiver associations with clients, laying the foundation for seamless ride tracking and communication with caregivers. This release includes full s

1019 Views 1 min

What's New - TOBI v4.42.0 - October 29

Published October 29th, 2024 by Akshun Kalra

Hey everyone!  We released Version 4.42.0 on Tuesday, Oct. 29, 2024. This release includes some significant updates, which you can find below. Thanks, as always, for your feedback. We're always looking for new ways to improve your experience! MAS GPS Enhancements: Automated Reconciliation for No Show Trips with GPS: TOBI will automatically reconcile

596 Views 1 min

What's New - TOBI v4.45.0 - Dec 10, 2024

Published December 10th, 2024 by Akshun Kalra

Hey everyone!  We released Version 4.45.0 on Tuesday, Dec 10, 2024. This release includes some significant updates, which you can find below. Thanks, as always, for your feedback. We're always looking for new ways to improve your experience! 2MA Indicator is now displayed on the Driver App : We have enhanced the driver experience by adding the 2MA (

577 Views 1 min

What's New - Driver App v6.0.3 - May 14, 2025

Published May 14th, 2025 by Akshun Kalra

Hey, everyone!  We've released Driver App Version 6.0.3 on Wednesday, May 14, 2025.This release includes a critical bug fix related to trip No show option on driver app Issue Fixed: Previously, drivers could only see the “No Show” option if the system setting “Enable Run Cancelation” was enabled. If “Enable Run Cancelation” was disabled—even when “E

618 Views 1 min

What's New - TOBI v4.39.6 - Sept 24, 2024

Published September 24th, 2024 by Akshun Kalra

Hey, everyone!  We've released Version 4.39.6 on Tuesday, September 24, 2024. This release includes some significant updates that you will find below. As always, thanks for your feedback. We are always looking for new ways to improve your experience!   Features:    Trip Fare in Confirmation Emails Users can now send trip confirmation emails that inc

496 Views 1 min

What's New - Driver App v6.0.2 - May 08, 2025

Published May 8th, 2025 by Akshun Kalra

Hey, everyone!  We've released Driver App Version 6.0.2 on Thursday, May 08, 2025.This release introduces improvements focused on delivering a faster, smoother, and more reliable experience for drivers. Performance & Efficiency Upgrades Background crash fixes to improve app stability. Addressed unhandled exceptions to improve driver app performa

658 Views 1 min

What's New - Driver App v5.2.8 - Sept 20, 2024

Published September 20th, 2024 by Akshun Kalra

Hey, everyone!  We've released Driver App Version 5.2.8 on Friday, September 20, 2024. This release includes some significant updates that you will find below. As always, thanks for your feedback. We are always looking for new ways to improve your experience!   Features:  Tenant-Specific Run Start Alerts When the run start time alert is disabled, dr

457 Views 2 min

What's New - TOBI v4.65.0 - June 04, 2025

Published June 4th, 2025 by Akshun Kalra

Hey everyone! We released Version 4.65.0 on Wednesday, June 04, 2025.   Run Suggestions Improvements: Support for Split Shifts in Run Suggestions Dispatchers can now generate run suggestions that fully support split shifts, which provides realistic task assignments across non-continuous work periods. The run suggestion engine now allocates tasks to

884 Views 1 min

What's New - TOBI v4.46.4 - Jan 23, 2025

Published January 30th, 2025 by Akshun Kalra

Hey everyone!  We released Version 4.46.4 on Thursday, Jan 23, 2025. This release includes some significant updates, which you can find below. Thanks, as always, for your feedback. We're always looking for new ways to improve your experience! Vehicle Synchronization Enhancements #1 Real-Time Vehicle Activation Status Sync with MAS Vehicle activation

769 Views 1 min

What's New - Driver App v5.2.9 - Oct 30

Published October 29th, 2024 by Akshun Kalra

Hey, everyone!  We've released Driver App Version 5.2.9 on Wednesday, October 30, 2024. This release includes some significant updates that you will find below. As always, thanks for your feedback. We are always looking for new ways to improve your experience!   Internet Connectivity Notifications for Drivers Enhanced driver awareness regarding inte

460 Views 1 min

What's New - TOBI v4.46.0 - Dec 19, 2024

Published December 19th, 2024 by Akshun Kalra

Hey everyone!  We released Version 4.46.0 on Thursday, Dec 19, 2024. This release includes some significant updates, which you can find below. Thanks, as always, for your feedback. We're always looking for new ways to improve your experience! Introducing – The Tobi KPI Dashboard: We’ve introduced the Tobi Dashboard to empower business owners with va

849 Views 1 min
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